ZOGRAD
ProfessionalsEntrepreneurs

Privacy Policy

Last Updated:

At ZOGRAD Professional and Entrepreneurship Foundation, we are committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our web application, website, or services (collectively, the “Platform”). By accessing or using our Platform, you agree to this Privacy Policy. If you do not agree, please do not use the Platform.

1. Who We Are

ZOGRAD Professional and Entrepreneurship Foundation is a Canadian nonprofit organization that provides mentorship, career development, and AI-powered goal-tracking tools for professionals and entrepreneurs. Our Platform enables users to connect with mentors or mentees, set and monitor goals, and receive AI-driven skill and mentorship recommendations.

2. Scope of This Policy

This Privacy Policy applies to personal information that we collect, use, and disclose from:

  • Registered users (mentors, mentees, professionals, entrepreneurs)
  • Visitors to our website or Platform
  • Partners and volunteers
  • Applicants or participants in our programs

This policy applies to our operations across all Canadian provinces and territories, and to users outside of Canada to the extent permitted by applicable laws.

3. Information We Collect

We collect personal information that you voluntarily provide or that is automatically collected when using our Platform.

a. Information You Provide:

  • Account details: Name, email address, phone number, password, and professional profile information.
  • Professional information: Job title, industry, skills, experience, education, and career interests.
  • Mentorship information: Goals, progress notes, and feedback shared during mentorship interactions.
  • Business information (for entrepreneurs): Company name, industry, and business goals.
  • Payment information: (if applicable for donations, subscriptions, or premium features) — processed securely through third-party payment providers.
  • Communications: Messages, feedback, and inquiries sent to us.

b. Automatically Collected Information:

  • Usage data: IP address, browser type, device information, and pages visited.
  • Cookies and analytics data: Used to enhance user experience and improve our Platform.
  • AI interaction data: Information entered or generated when using our AI mentor or AI recommendations.

4. How We Use Your Information

We use your personal information to:

  • Create and manage user accounts and profiles
  • Facilitate mentor–mentee connections
  • Track goals and progress within the Platform
  • Provide AI-powered mentorship and skill recommendations
  • Communicate updates, newsletters, and relevant information
  • Personalize your experience and improve our services
  • Ensure the security and integrity of our Platform
  • Comply with legal obligations and organizational policies

We do not sell your personal information to third parties.

5. AI and Automated Decision-Making

Our Platform uses artificial intelligence (AI) to generate mentorship suggestions, skill growth recommendations, and mentor/mentee pairing. These AI-driven insights are designed to assist users — not replace human decision-making. Users maintain full control over accepting, modifying, or rejecting AI recommendations. We continually monitor and refine our AI systems to ensure fairness, accuracy, and transparency.

6. When We Share Information

We may disclose personal information only in the following cases:

  • With your consent, such as sharing your profile with a matched mentor or mentee.
  • With trusted service providers, who assist in operating our Platform (e.g., hosting, analytics, payment processing).
  • For legal or regulatory reasons, when required by law, subpoena, or court order.
  • To prevent harm, fraud, or abuse of our services.

All third parties with access to personal information must comply with confidentiality and data protection standards consistent with Canadian privacy laws.

7. Data Storage and Transfers

Your personal information is primarily stored in Canada. If data is transferred or stored outside Canada (e.g., cloud hosting providers), we ensure appropriate safeguards are in place to maintain compliance with PIPEDA and any applicable provincial legislation.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your account and associated data at any time (see Section 10).

9. Security of Your Information

We implement administrative, technical, and physical safeguards to protect personal information from loss, theft, unauthorized access, disclosure, or modification. While no system is 100% secure, we continuously monitor and update our security practices to maintain industry standards.

10. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate or incomplete data
  • Withdraw consent for data processing (subject to legal or contractual restrictions)
  • Request deletion of your account or personal data
  • Receive information on how your data is used and shared

To exercise these rights, please contact us by submitting a form on the contact us page.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You may adjust your browser settings to refuse or delete cookies, but this may affect Platform functionality.

12. Children’s Privacy

Our Platform is intended for adults (18+) and is not directed to children under 16. We do not knowingly collect personal information from minors. If we learn that a child’s information has been collected, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Last Updated” date. We encourage you to review this policy regularly.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact by submitting a form on the contact us page and a member of our team will reach out to you within 5 business days.

Legal Disclaimer

This Privacy Policy is governed by the laws of Canada and the province of Ontario. By using our Platform, you consent to the collection, use, and disclosure of your personal information as described herein.

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